Showing posts sorted by date for query the terminal. Sort by relevance Show all posts
Showing posts sorted by date for query the terminal. Sort by relevance Show all posts

Tuesday, August 31, 2010

The Terminal


So you know that remark I made a few months back about how I thought that my heretofore bad luck in the travel department might be changing? I, um, take it back.

I’ve just returned from two lovely weeks of vacation in the US, and while the trip itself was everything I had hoped it would be, the travel to and from was anything but. Now, as I have stated in the past, I have this thing with horrific airport scenarios. I miss my flight, my luggage disappears for days on end, weather leaves me sleeping on a bench in a deserted terminal.... One would think that such nightmares would leave me stronger, wiser—much in the way of a seasoned war general. By all rights, I should be the General Patton of air travel.

Alas, no. Not only do I seem to attract highly regrettable travel mishaps, but my subconscious stubbornly refuses to learn from its mistakes, thus leading to multiple repeats of said travel mishaps. Let’s take the example of G. and my return flight from San Diego to Paris on August 21, which set a new record in my already outstanding history of trips that could best be summed up by an emphatic “Oh, fuuuuuuuuuuuu....”

Let me first say that in hindsight, we were kind of asking for it. Our two-week holiday was actually composed of two separate round-trip tickets: one from Paris to Boston, where we spent the first few days, and the other from Boston to San Diego, where we spent the rest. Both legs involved a layover: Reykjavik for the first, Houston for the second. And yes, I realize that I once said I would never go to Iceland, but can’t the occasional blatant lie be considered a péché mignon? Anyway, at least I now know that the cold, cratered surface of the moon is not limited to the moon itself.

Now, in the case of our return flight, we had to do all of that again, only in reverse and all in the same day. That is to say, San Diego to Dallas (no, not Houston this time, just for a wee bit of extra fun); Dallas to Boston; Boston to Reykjavik; Reykjavik to Paris. And as if that weren’t enough, the next morning G. was due back at the airport bright and early in order to fly to Crete for an additional week with his family. Got all that? Do you think we were already screwed even before heading to the airport?

Up at the crack (and I mean the CRACK) of dawn, we got to San Diego Lindbergh Field more or less on time, checked in, paid the $25 x 2 baggage fee (damn you, American Airlines!) and thought we were all set. No one was in the security line and we still had a good 30 minutes prior to boarding. Sensing the all-too-familiar lump of separation anxiety rising in my throat, I thought that a quick coffee with my parents before flying back to my home halfway around the world would be perfectly reasonable. *Wry smile*

Coffee consumed, we returned to the security line, which now had the equivalent of three airplanes worth of people waiting in it. And by the time that my foggy brain realized just how much trouble we were in, it was too late. Why? Because as I always manage to forget, major US airlines aren’t nice. They don’t want to hear your excuses; it’s not their problem. Either you are at the gate RIGHT when it opens, or you’re up that well-known creek without a paddle. And as we were at the gate 10 minutes after it opened, that was the end for us. (Little matter that there was a good quarter of an hour remaining before the indicated departure time and the plane was parked. Right. There.)

And here is where I clamber onto my pro-European soap box and say that with all due respect, this policy is bullsh*t. In all of my travels, which are never any better organized in Europe than they are in the US, not once have I been faced with a closed gate 15 minutes early and a smug airline rep telling me that she has been paging me repeatedly for the last half hour (riiiiiight) and that now it is just too damn bad. Never. And don’t you dare go citing tight schedules and TSA regulations because I’m not buying it. Iceland Air lets people still board freaking 10 minutes after its official departure time and do you know what comes of it? Nothing, nothing at all (score one for Iceland).

But this wasn’t Iceland Air we were dealing with, but American f-ing Airlines. And from that moment, G. and I were faced with two possibilities:
  • Worst case scenario: we remain “stuck” in the US, unable to find room on any other flights because everything is booked, pay an absolute fortune in new ticket fees, hotels, absent days from work, etc., and G. misses out on a week of vacation with his family in Crete, to which he had been looking forward for months and months. And I bear the guilt of it forever.
  • Best case scenario: we catch a magical string of standby flights and make it to Boston just in time to catch the original flight to Paris as planned; G. goes to Crete; I am cleared of all charges.
So there we were, standing white-faced and panic-stricken before a closed gate. In AA’s defense, the representative did take pity on me once she had accepted the fact that I had not intentionally caused us to “miss” the flight (or maybe she was just embarrassed by my sobbing like a little girl). As such, she was willing to give the two of us stand-by tickets for the next one to Dallas and from there to Boston, which if all went well, would theoretically still allow us to make the connecting Paris flight by the skin of our collective Franco-American teeth. But that depended on there being enough room on both standby flights and on both flights being totally on time. Meanwhile, our bags had left without us (remind me again about those TSA regulations...?). As to where they would land, no one knew for sure. Boston if we were lucky, Dallas if we weren’t (just ask JFK).

As it turned out, the first standby to Dallas was full, so we had to wait for the second. The second one let us on, but the Boston leg announced forty-five minutes of delay, thus immediately killing any and all chances of making the Paris connection. We did all we could to avoid despair: called Iceland Air (closed), tried to buy new tickets (sold out), interrogated various airline reps (95% unhelpful), prayed. A LOT.

And you know what? While the first three strategies yielded nothing, that last one did. In the end, we made it onto the Boston standby; the pilot somehow got us to the gate only 8 minutes late and not 45; our bags really had arrived on an earlier flight and were simply waiting for us to grab them in the baggage claim area; we caught an airport shuttle to the international terminal almost immediately, and by racing down the hallway we made it to the Paris check-in just minutes before it closed, where the rep at the counter murmured under her breath, “Just in time.” We gave her our bags, ran through security and MADE THE FLIGHT. Sinking into our seats and breathing the biggest sigh of relief of our lives, we immediately bought two glasses of wine and toasted to real-life miracles. Now if that wasn’t a personal intervention by God Himself, I’ll eat my hat. I’ll eat everyone’s hats. It was actually quite humbling, because as holy priorities go, I’m sure we weren’t anywhere near the top.

Lesson learned: when in the US, NEVER %#@! AROUND WITH BOARDING TIMES. G. was so traumatized by the experience that he actually took a taxi to the airport the next morning for his Crete flight just to play it safe (G. never takes taxis)! He texted me later to say that he was in fact early for the flight and didn’t know how to deal with it. And I am back to my Paris life, so thankful to even be here that I will say nothing about next week’s scheduled public sector strikes. I mean, I could be sleeping on a bench in the Dallas/Boston/Lunar airport right now, waiting for a miracle. But the miracle came right when we needed it the most, as miracles tend to do. No air travel for this girl until December, and even then I think I’ll show up to the airport a full day early. That is if I can even find an acceptable airline. Between AA’s shenanigans, Continental’s frequent last-minute cancellations and United’s well-known penchant for breaking guitars, what’s an expat to do?

Tuesday, April 20, 2010

Gesundheit


While getting ready to go to work this morning, I tuned in as usual to my favorite radio station, Europe 1. And in so doing, I learned that the Icelandic volcano Fjfqkdfkmdfjdslkf has intensified its eruptions, ensuring continued air travel mayhem. Sorry, I mean volcano Eyjafjallajokull.

While millions of travelers are cursing angry mother nature, I for one am selfishly thankful that for once I am not caught in the midst of it. I have a horrendous record of travel mishaps, be they by air, land or sea, and I wonder whether, by this, my own luck might not be shifting in that department. I’ll get a chance to test my theory in about a month, although if this unpronounceable volcano continues to belch monstrous clouds of noxious ash into the air then maybe not.

Volcanoes have always scared the living hell out of me. When I was little, I remember watching a National Geographic special on the ancient city of Pompeii: its customs, its art, its people and especially, its horrific annihilation by Mount Vesuvius in 79 AD. To this day, images of fossilized skeletons in the fetal position still pop into my mind whenever I hear about erupting volcanoes. As I grew up in the mountains, with a particularly large one visible right outside of my family’s living room window, the story of Pompeii’s tragic demise took roughly five seconds to convince my seven-year-old imagination that that juggernaut across the way—whose name just so happens to be Volcan—was a sleeping Vesuvius II and that it was only a matter of time before we all ended up like those poor wretches of antiquity. In reality, Volcan Mountain is not actually a volcano, but try explaining that nuance to a child who has just been subjected to this. Thank you, National Geographic.

I actually went to Naples last October, and despite being assured that there was no immediate reason to worry that Vesuvius would spontaneously awaken and kill everyone within a 12 km radius during my brief stay, I can’t say that I felt particularly at ease with its menacing silhouette bearing down on the city, either. Nor was I terribly disappointed to “not have the time” to visit Pompeii itself, and this despite my fascination with ancient history. What can I say? Mother nature will always have the last word, so maybe it’s best to just stay out of her way. Look at how this current eruption has taken the intricately choreographed ballet that is modern air traffic engineering and transformed it into thousands of grounded flights, legions of apoplectic travelers living out their own personal versions of The Terminal, and all manner of hand-wringing, finger-pointing and name-calling from governments, travel authorities and airline executives across the planet. It makes me think that all those disaster movies that I generally snub are probably fairly accurate in their depiction of the world’s reaction should anything TRULY serious happen (alien invasion, for example). It would probably be pure chaos.

But let’s look at the bright side. Aliens probably won’t attack us any time soon, and in a couple of weeks the international air space will probably be back to normal. And I bet trips to Iceland will be REALLY CHEAP for quite some time. Not that I’d go. Shudder.